Essential Info

Q. Where should I buy my ticket?
Please only buy your tickets from our official ticketing partner: Ticketmaster. 0844 8472455 | 0818 719 300. BUY ONLINE: WWW.TICKETMASTER.IE

Q. What time do the gates open for Tennent’s Vital?
A. Gates will open at 1630 on all three show days.

Q. When will the gigs finish?
A All times are subject to change, however, each of the three nights will be finished by 11pm

Q. When will I receive my ticket?
You should have received your ticket within two weeks of the event, if not please contact the point of purchase.

Q. Is there seating at Tennent’s Vital?
A. All tickets are general admission; there will be no seating at the festival, unless you are a wheelchair user/ special needs patron and have purchased special needs tickets in advance via Ticketmaster. In this case there will be a purpose built raised wheelchair platform onsite to accommodate such patrons and free standing chairs will be made available for non-wheelchair special needs ticket holders in this area.

Q. Are there multi day tickets available, or is my ticket valid for all days?
A. There are no multi day tickets available, your ticket will grant you access to the date specified.

Q. What is the Age Restriction policy?
A. Tennent's Vital is an over 16's event. However, a parent aged 25 and over can take up to two under 16's to the show. Parents will be required to show age ID & sign a consent form in order to gain admission on the day.

Q. Can you camp at Tennent’s Vital?
A. No, there will be no camping or camping facilities.

Q. Is there disabled access or disabled facilities at Tennent’s Vital?
• A. Yes. We want everyone to be able to enjoy our events, participate, feel safe, as well as being part of the crowd. The following section aims to help you make an informed decision about attending. All disabled customers are welcomed at MCD shows, though please bear in mind it is a greenfield site. Stewards however, will be at hand to assist.

Wheelchair users facilities
There will be a purpose built raised wheelchair platform. Platform access ramps will have a gradient to lend itself to improved ease of access. All platforms have loose seating for carers. Pease bear in mind that priority in this area is given to wheelchair users and should the area become extremely busy carers may be required to move back to make room for additional wheelchairs. In the summer months, our outdoor show platforms are not covered. Please Note that space in this area is limited and we operate a strict 1+ 1 policy for access to this area. Please contact us well in advance to allow us to plan for your arrival .(JavaScript must be enabled to view this email address) though please note all ticket bookings must be directed to Ticketmaster special needs hotline

0818 903001 (Republic of Ireland)
0844 277 9964 (Northern Ireland & UK
00 353 818 903001 (International).

There may be use of laser and strobe lights at the event. Those persons affected by lighting should ensure they have sufficient time to leave the viewing platform/crowd before effects begin. Please bear in mind the audience may be very large and movement through the crowd slow. Please note wheelchair users may be requested to wait on the platform at the end of the show till the main crowd has left the site. This is for everyone’s health, safety and security.

Q. I want to work at Tennent’s Vital Festival, where do I apply?
A. For bar work apply to .(JavaScript must be enabled to view this email address)

Q. Can I get a press pass for Tennent’s Vital?
A. Media accreditation will open in the middle of July. In the meantime, if you have a media enquiry please contact .(JavaScript must be enabled to view this email address)

Q. I want to have a stand/cater at Tennent’s Vital, who should I contact?
A. Applications should be sent to: .(JavaScript must be enabled to view this email address)

Q. How do I get to the festival?
A. There are excellent transport links to Boucher Road Playing Fields with nearby train stations and bus stops. Additional special services will be provided. More details will be made available in advance of the festival on tennentsvital.com. Register for updates and we’ll email you with all the information.

Q. Who should I send my band application to?
A. Bands will be programmed by the promoter of this event and unfortunately there are no further slots available.

Q. Is Tennent’s UnTapped happening this year?
A. Sorry to say it was just a one off in 2012 and it’s not something we’re planning to do again at the moment. If you want to relive any of the highlights of 2012 you can watch the showcases again here: [link to showcases vids on website].

Q. Can I bring my own food and drink to Tennent’s Vital.
A. No. However, there is food and soft drinks are available within the arena.

Q. What forms of ID / proof of age are acceptable at the bars?
A.
• Official passport
• Photo driving license
• National Union of Students card (NUS)

Q. Can I get a pit pass for Tennent’s Vital?
A. A very limited number of pit passes will be issued on a first come first served basis

If you have any other queries please email .(JavaScript must be enabled to view this email address) although please note that enquiries which are answered above will not receive a response.